Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of customised Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, announced appointment of Vipul Khanna as the Managing Director and Chief Executive Officer. Vipul is also appointed to the Board of Directors effective August 2, 2019.
Prior to joining Firstsource Solutions, Vipul was the Executive Vice President & Global Head of Cognizant Digital Operations. Based in San Francisco, US, Vipul Khanna succeeds Rajesh Subramaniam, Managing Director & Chief Executive Officer, whose term came to an end on July 31, 2019.
Speaking on the occasion, Sanjiv Goenka, Chairman, RP-Sanjiv Goenka Group and Firstsource Solutions, said, “I am delighted to welcome Vipul to Firstsource Solutions as Managing Director and CEO. He has deep understanding of the markets we serve, strong strategic and operational skills and proven leadership in building large BPO businesses. His experience in driving digital transformation for world’s premier companies will enable Firstsource build new offerings and accelerate growth. I would also like to take this opportunity to thank Rajesh Subramaniam for his leadership in transforming Firstsource from a pure play BPM to a technology-driven BPM organisation enabling clients in their transformation journey. He is leaving behind a legacy that we are all proud of and greatly cherish.”
Vipul Khanna, on his appointment said, “I am excited to join the talented Firstsource Solutions team and its market leading businesses. Business and operating models are changing dramatically across industries as users shift to digital products, process and experiences. I look forward to accelerating Firstsource’s evolution to a Digital Operations powerhouse servicing the new needs of our clients and driving higher growth in our business.”
Firstsource Solutions Limited, a RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN), is a leading global provider of customised Business Process Management (BPM) services to the Healthcare, Telecom & Media and Banking & Financial Services industries. The company’s clients include Fortune 500 and FTSE 100 companies. Firstsource has a ‘Right-shore’ delivery model with operations in the US, the UK, India and the Philippines. (www.firstsource.com)